Privacy Policy
Introduction
Welcome to Convrse.ai. This Privacy Policy applies to all users of
our product, Optimizer. It describes how we collect, use, and handle
your personal information when you use our services.
Data Collection
Types of Data Collected
Personel Identification Information : This includes your Email ID, which is necessary for account registration, communication, and support.
Location and IP Address: Collected for service optimization, user experience enhancement, and analytical purposes.
User-Generated Content: This includes the 3D content you upload for optimization. We treat this content with the utmost confidentiality.
Data Storage and Protection
How and Where Data is Stored
3D Files: Stored on Amazon Web Services (AWS) S3, offering robust security and data protection.
Email IDs : Securely managed within MongoDB and AWS Relational Database
Service (RDS), ensuring data integrity and protection against
unauthorized access.
IP and Location Data:Captured using New Relic and Google Analytics with strict adherence to privacy standards.
Security Measures:We implement advanced security technologies and procedures to safeguard your data against loss, misuse, unauthorized access, disclosure, alteration, and destruction.
Use of Data
3D Files:Exclusively for the purpose of optimization and for conducting internal analytics to improve our services. These files are not shared with or sold to third-party entities.
Email IDs :Used for sending updates, promotional materials, and support. Users can unsubscribe from these communications at any time.
Data Sharing and Disclosure
We adhere to strict standards of privacy and confidentiality. Your data is not shared with third parties, except as required by law or as necessary to provide our services effectively.
User Rights and Control
Access and Control:Users can access and control their personal information through their account settings.
Data Deletion: Users have the right to delete their 3D files and request the removal of their personal information from our databases.
Opt-Out Option: Users can opt out of promotional communications by following the unsubscribe instructions provided in such emails.
Data Security
Our commitment to data security is paramount. We employ industry-standard measures and protocols to ensure the security and confidentiality of your data.
Contact Information
For privacy-related inquiries or concerns, please contact us at tech@convrse.ai
Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be promptly communicated to our users. Continued use of our services after any changes constitutes acceptance of the new terms.
Effective Date
This Privacy Policy is effective as of 01/07/2023 and supersedes all previous versions.
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